Warranty Policy
Warranty Policy
At Almaamoun, we are committed to providing high-quality products. All our products are covered by a warranty against manufacturing defects.
Warranty Period
We have a 10-year warranty on the mattresss' chassis , The warranty is a maintenance guarantee, not a replacement ..
What the Warranty Covers
- Manufacturing defects
- Damage resulting from defective raw materials
- Quality issues that appear during normal use
What the Warranty Does Not Cover
- Damage resulting from misuse
- Damage due to accidents or negligence
- Normal wear and tear from use
- Products that have been modified or repaired by unauthorized parties
How to Claim Warranty
To claim warranty, please:
- Contact us via [email / phone number]
- Provide proof of purchase (order number or invoice)
- Describe the issue and attach photos if possible
Our team will review your request within [specify duration] business days and will contact you regarding the appropriate solution (replacement, repair, or refund).
Contact Us
For any inquiries about our warranty policy, please contact us at:
Email: [online@almaamoun.com]
Phone: [+20 10 69136006]